Client Survey

The purpose of this survey is to help me better meet the needs of my clients. Your participation is greatly appreciated.

None of the fields are required.

Name To submit this form anonymously, leave this field blank.

Previous Work

What kind of work have I done for you?

Did my work meet your expectations?

Did I complete your project(s) on time?

How do you think your project compares to your competition?

Were you dissatisfied in any way? - If yes, please explain.

Do I have an adequate understanding of your industry?

Future Projects

Please indicate the technologies / services that you would like me to pursue in the future.

  • Web Site Design/Redesign
    I am Interested
  • Online Forms / Surveys
    I am Interested
  • Online Video
    I am Interested
  • Interactive Multimedia - Flash
    I am Interested
  • CD-ROMs
    I am Interested
  • Photography
    I am Interested
  • QTVR Photography - 360° Panoramas
    I am Interested
  • Printed Brochures / Forms / Direct Marketing
    I am Interested
  • Search Engine Positioning
    I am Interested

Is there any area that you feel my skills need immediate improvement?

Are there any other comments you would like to make about my technical skills?

Financial Questions

Do you think my rates are high, low, or reasonable?

Considering the fact that a Web Site can cost $5,000 - $10,000, how would you rather pay for a project of this scale?

Would you be interested in having me work for you on retainer?

If yes, what do you think of the following?

  • 5 hours per month (4 hours if on-site services are required)
  • Half of unused hours would "roll-over" from month to month
  • $3,000/year, paid quarterly (Additional time billed at $50/hr)

Do you think you have a better idea? Please share it below:

Based on the work I've done so far, do you think you got your money's worth?

Have you considered taking your business elsewhere?

Are there any comments you would like to make?

Closing Comments

Have you enjoyed working with me?

Am I easy to contact?

Do I do a good job communicating with you?

Do I do a good job of listening to you?

Do I conduct myself and my business in a professional manner?

Have you recommended me to others?

Are there any other comments you would like to make?

nicholai.com, 159 Skyline Drive, Hendersonville, NC 28791 | (828) 693-1924 |

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